Communications Policy

Communications Policy

Communication Policy

Communication Policy in the E-learning/Training Environment

Communication between Instructor/Trainer and Learner/Trainee:
The purpose of this communication is to guide the educational process, answer participants' inquiries, provide feedback, and monitor their progress.

Communication between Learners/Trainees:
This type of communication allows for the exchange of ideas and experiences among participants, promotes collaborative work, and builds a learning community.

Available Communication Tools

To facilitate the communication process, we provide a set of tools that can be used effectively:

Communication between Trainee and Instructor/Trainer

  • Email: Can be used for individual communication with the instructor/trainer for private matters.

  • Communication Channels: These channels allow for direct and immediate communication, such as chat rooms or virtual meetings, and can be used to ask quick questions or participate in group discussions.

Communication between Trainees

Communication between trainees is made available with supervision from the instructor/trainer or coordinator, to achieve the goals of the educational/training process.

  • Communication Channels: These channels allow for direct and immediate communication, such as chat rooms or virtual meetings, and can be used to ask quick questions or participate in group discussions.

  • WhatsApp Group: The instructor/trainer or coordinator and the trainees are added to the group to facilitate communication among the members of the educational/training process and ensure its goals are achieved.

Communication Etiquette

To ensure a positive and productive learning environment, the following communication etiquette must be followed:

  1. Mutual Respect: Treat everyone with respect, whether they are instructors/trainers or your colleagues.

  2. Focus on the Topic: All discussions must be related to the educational or training materials.

  3. Avoid Abuse: The use of any abusive language, threats, bullying, or discrimination against anyone is strictly prohibited.

  4. Stay Away from Sensitive Topics: Engaging in any political, religious, or personal discussions is prohibited, as they may cause disputes and distract from the learning objectives.

  5. Clarity and Accuracy: Make sure your message is clear and specific, and use appropriate language.

This framework aims to create a safe and supportive learning environment for everyone at QuickTech. We hope you will adhere to these guidelines to contribute to a positive learning experience.

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